Shipping & FAQS

Shipping & FAQ

Shipping Provider:

We use UPS Ground Shipping for all deliveries, both domestic and international.

**Order Processing Time:**

- **Standard Orders:** Typically processed within 3-5 business days.
- **Sales & Pre-orders:** Processing times may vary. Specific details will be provided during the sale or at the time of the pre-order.

**Delivery Timeline:**

- Once shipped, most in-stock items will arrive within 2-5 business days.
- You will receive a tracking number via email to track the progress of your shipment.

**Delays and Responsibilities:**

- XPLICIT BEAUTY is not responsible for any delays during transit, including those that may occur during peak periods, such as the holiday season.

Package Monitoring:

We advise customers to actively track their packages and arrange for secure receipt, especially during peak delivery times.

Returns

We appreciate your trust in  and strive to ensure the highest quality in our products and services. Here’s a detailed outline of our return policy:

Final Sales:

Please note: ALL SALES ARE FINAL.
Shipping Responsibility:

Xplicit Beauty is not responsible for any lost, stolen, or mishandled packages during the delivery process.  
We recommend that customers track their orders and make arrangements for secure receipt, especially if they won't be available to receive the package personally.

**Damaged Parcels:**  
If you receive a package that appears damaged or opened, please take a photo of the package before opening it. While Xplicit Beauty is not liable for mishandled parcels, having this documentation may assist you in any discussions with the carrier.

**Non-Refundable Shipping Costs:**  
Please note that the shipping cost associated with your order is non-refundable.  
We strive to provide the best shopping experience possible, and while we aim for full customer satisfaction, we want to be transparent about our policies to avoid any confusion.

For any concerns or further clarification, please don't hesitate to reach out to our customer service team. We appreciate your understanding and look forward to fulfilling your beauty needs.